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Political wrangling inside law offices hitting customer service, say general counsel Political wrangling inside law offices hitting customer service, say general counsel

Bronze medal Reporter Jimna Posted 14 Sep 2019 Read More News and Blogs
Political wrangling inside law offices hitting customer service, say general counsel

Official contentions and poor correspondence are hampering the capacity of worldwide law offices to give a decent standard of administration, in-house legal counselors report. Of 102 senior in-house legal counselors studied by Legal Week Intelligence, 77% grumbled of poor correspondence among groups and 62% said connections were obstructed to save the salary of specific accomplices.

Protectionist

Rather than participating with their universal workplaces, the report noticed a "protectionist" way to deal with work won in some individual workplaces. Half of the GC's reviewed said that as worldwide law offices have developed to turn out to be enormous corporate elements, they have progressed toward becoming "progressively stalled by inside operational weights, to the hindrance of customer administration."

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Enormous Law

The report stated: "The Big Law approach has seen huge corporate elements sell GCs the guarantee of value and consistency in worldwide legitimate administrations. In any case, closer assessment uncovers the deficiencies in their global impression."

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